Do you need to know what supports exist in your community?
Life isn't always easy, but finding help can be. With 211, you can quickly and easily connect to programs and services across New Brunswick.
Help starts with 211
Trained navigators are available to help you find the support you need, when you need it most.
211 is:
- Free and confidential
- Available by phone, chat, or email.
- Offered in over 150 languages
- Open 24 hours a day, 7 days a week (by phone or online)
- Always answered by a real person
You can also browse the 211 website anytime to explore available supports on your own.
*New - try our built-in 211 online chat
You can now connect with a 211 navigator directly through the Social Supports NB website!
- Chat hours: Monday to Friday, 8:00 a.m. to 10:00 p.m.
- Need help outside these hours? Call 2-1-1 anytime, 24/7.
The 2-1-1 online chat can help you:
- Find information about government and community services,
- Answer basic questions about these services, and
- Refer you to other supports when needed.
To get started, click the Get Help button at the bottom left of your screen from any page!
Contact 211 today to find the support that’s right for you!
If you’re feeling stuck or unsure where to turn, 211 is here to help. Below are just some of the services 211 can help you access:
Health and wellness
- Mental health and addictions support
- Walk-in clinics
- Alzheimer support
- Public health services
- Help accessing healthcare
- Supports for seniors
- Supports for people living with a disability
- Home support services
- Medical equipment loan programs
Housing and basic needs
- Emergency shelters for people experiencing homelessness
- Food banks
- Meals on Wheels
- Housing supports
Safety and crisis support
- Help with abuse, assault, or neglect
- Services for domestic violence victims
- Crisis services
- Non-emergency police numbers
Families and youth
- Parenting programs
- Child, youth, and family supports
- Pregnancy and prenatal supports
- Family counselling services
- Childcare and daycare information
- Help with adopting or fostering a child or youth
Employment and financial assistance
- Emergency utility assistance
- Employment supports
- Help accessing internet, mobile, and other technology
- Income tax help
Community and newcomers
- Settlement help for newcomers
- Community transportation services
- Help accessing government programs
- Legal assistance
- Interpreter services
211 frequently asked questions
Do you have questions about how 211 works? Watch these short videos from 211 to find answers to some of their most frequently asked questions.
What is the average wait time for the call to 211 to be answered?
Do I speak to someone in New Brunswick when I call 211 from new Brunswick?
Does 211 keep files on callers to follow-up with them?
Are 211 navigator volunteers?
How can agencies update their information on the 211 database?
